"When someone shows you who they are, believe them the first time" Maya Angelou Toxicity in the workplace acts like an infectious disease - it spreads and infiltrates teams and relationships, Without the understanding, skills and tools applied intentionally, toxicity will continue to spread eventually impairing the organization and burning out the leaders and staff. In some organizations, toxicity has a seemingly intractable hold on the........

As an Executive Assistant, whatever your specific title and job description, you are called on to perform duties well beyond the administrative. You need leadership skills to manage a wide range of executives and their complex activities, whether in the public, private, or nonprofit sectors. You may have a team of your own. Leadership is defined as setting direction and influencing others to go in that direction. You embrace the Vision,........

Have you ever wondered what it takes to be the leader others choose to follow? The answer is CONFIDENCE and CHARISMA that comes from competence and leadership know-how. With the real help-not just theory- techniques taught in this webinar, you can create an authentic, captivating and compelling presence that is solid and firm ........

As an Executive Assistant, whatever your specific title and job description, you are called on to perform duties well beyond the administrative. You need leadership skills to manage a wide range of executives and their complex activities, whether in the public, private, or nonprofit sectors. You may have a team of your own. Leadership is defined as setting direction and influencing others to go in that direction. You embrace the Vision,........

Charisma is a mysterious quality that makes people want to follow you. They will want to be part of your team and they will be influenced by your opinions and suggestions. You will become the leader they CHOOSE to follow, not HAVE to follow because of your place on the organization chart. This is a key component in moving from a manager to a savvy leader.  It is natural for managers to have trepidation when delegating, discussing projec........

Get past the drama of difficult people and on with the business of being productive. Imagine how you and your organization would profit - literally - if team members could deal more effectively with difficult people. Imagine: no more productivity killing feuds between coworkers and departments. No more time-wasting conversations with demanding customers. Put an end to unproductive conflict that spirals out of control and damages relatio........

As an Executive Assistant, whatever your specific title and job description, you are called on to perform duties well beyond the administrative. You need leadership skills to manage a wide range of executives and their complex activities, whether in the public, private, or nonprofit sectors. You may have a team of your own. Leadership is defined as setting direction and influencing others to go in that direction. You embrace the Vision,........

Do communication challenges ever get in the way of your business as a C-level leader, director, project manager or technical person? Do you feel frustrated when it is hard to get needed information, negotiate between perspectives that are in conflict or collaborate effectively with others on a stressful project? In today's marketplace, we a high level of communication accountability is required for success. There are too many online rev........

Companies find Performance Management more important than ever before. There are sophisticated software tools to aid managers and HR professionals to execute more effective annual performance reviews. Even with advanced technology, managers and employees often dread this annual ritual. The best performers often find it the most frustrating and even de-motivating aspect of their jobs. Over reliance on technology to cope with the increasi........

As an Executive Assistant, whatever your specific title and job description, you are called on to perform duties will beyond the administrative. You need leadership skills to manage a wide range of executives and their complex activities, whether in the public, private, or nonprofit sectors. You may have a team of your own. Leadership is defined as setting direction and influencing others to go in that direction. You embrace the Vision,........

As an Executive Assistant, whatever your specific title and job description, you are called on to perform duties will beyond the administrative. You need leadership skills to manage a wide range of executives and their complex activities, whether in the public, private, or nonprofit sectors. You may have a team of your own. Leadership is defined as setting direction and influencing others to go in that direction. You embrace the Vision,........

As an Executive Assistant, whatever your specific title and job description, you are called on to perform duties will beyond the administrative. You need leadership skills to manage a wide range of executives and their complex activities, whether in the public, private, or nonprofit sectors. You may have a team of your own. Leadership is defined as setting direction and influencing others to go in that direction. You embrace the Vision,........

As an Executive Assistant, whatever your specific title and job description, you are called on to perform duties will beyond the administrative. You need leadership skills to manage a wide range of executives and their complex activities, whether in the public, private, or nonprofit sectors. You may have a team of your own. Leadership is defined as setting direction and influencing others to go in that direction. You embrace the Vision,........

Executive Assistants today are called on to perform duties well beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence capabilities. ........

As an Executive Assistant, whatever your specific title and job description, you are called on to perform duties will beyond the administrative. You need leadership skills to manage a wide range of executives and their complex activities, whether in the public, private, or nonprofit sectors. You may have a team of your own. Leadership is defined as setting direction and influencing others to go in that direction. You embrace the Vision,........

This webinar addresses a key facet of the process of moving into management, particularly if the new manager is leading those whom he or she used to work alongside. It will address primarily the changes that need to be made by the new manager/leader.  This includes changes among stakeholders, expectations and relationships. Special attention will be paid to the importance of consistency and credibility among all followers. It will also ........

Executive Assistants today are called on to perform duties well beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence capabilities. ........

Executive Assistants today are called on to perform duties well beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence capabilities. ........

Whatever organization you are working for, crises can occur at any time; recessions, unexpected mergers or acquisitions, downsizing, globalization fall out, natural disasters, pandemics, social upheaval, war...The list is endless. Leaders are expected to prepare for crises, have a contingency plan ready, and manage its implementation with minimum disruption, while staying calm and allaying the fears of team members and others. These exp........

Executive Assistants today are called on to perform duties well beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence capabilities. ........

Executive Assistants today are called on to perform duties well beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence capabilities. ........

Executive Assistants today are called on to perform duties well beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence capabilities. ........

What is it like to be an Executive Assistant? Are you just a glorified admin, scheduling, communicating, and balancing for and because of the executive to whom you're assigned? Or is it more?  Executive Assistants today are called on to perform duties well beyond the administrative. The Executive doesn't need someone to keep notes - they need someone to offload in order to keep focused and be able to do what an Executive does best. The ........

Executive Assistants today are called on to perform duties well beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence capabilities. ........

Executive Assistants today are called on to perform duties well beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence capabilities. ........

Executive Assistants today are called on to perform duties well beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence capabilities. ........

Executive Assistants today are called on to perform duties will beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence capabilities. ........

Are you working with a virtual team and not sure what makes it work? Are you willing to "learn the hard way" or would you prefer to be successful immediately? Knowing what need to do to create engagement and prevent isolation is important. There are aspects to consider with a virtual team and things to avoid you may not have thought of previously. To effectively engage your team and lead them to high performance, both team leaders and m........

Executive Assistants today are called on to perform duties well beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence capabilities. ........

Hey, is it a new normal or a new crazy? How are you dealing with the uncertainty and anxiety of these unprecedented times? Will this ever end? Are you feeling antsy when in the house or being around others at work? Are you worried about being laid off? How are you managing with a spouse or the kids if you all are home together? And, if alone, does it feel as if you are by yourself or with yourself? Are you reaching out? Your perspective........

Many leaders are experiencing a shift in employee engagement. 85% of team members that are disengaged and uninterested are not only unproductive, but also a distraction to the rest of your team. Employee engagement is critical for the success of organization, yet leaders struggle with obtaining an engaged workforce. Inspired and motivated employees, on the other hand, push your organization to greater heights, motivating and encouraging........

Executive Assistants today are called on to perform duties will beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence capabilities. ........

Your work is progressing well, and your team seems to have bonded. You seem to be able to influence your stakeholders as well. You walk into your office on any morning, and then an emergency occurs - it is much bigger than one person can comprehend, yet you have to ensure that you are the rock, so your team doesn't get lost in the drama of the event. We are there right now - isolated because of a pandemic and an entirely different way o........

Before the Coronavirus (COVID-19) appeared, has your workforce been largely office-based? Is this the first time you and your team have been working 100% virtually? If so, then this Webinar is for you! As enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we 'get a better handl........

Workplaces can be cauldrons of emotions. which can lead to the environment becoming toxic. Emotions are natural human responses to events. We're encoded to tolerate a certain amount of emotional stress - after a point, the emotional stress becomes toxic - lengthy exposure to elevated stress is very unhealthy.  On an individual level, it can cause physical symptoms, memory challenges, inability to concentrate, along with feelings of frus........

Create peace and goodwill as you engage with difficult people and behaviors. Move through conflict and confrontation more easily and quickly and learn how to take control, calm people down, and become the voice of reason all while building respect and rapport.

Is managing your Inbox and surviving the daily deluge of email every day a full-time job? Then sign up for this webinar and learn how to survive the heavy load of tasks and the constant stream of trivia that arrives via email. You will gain insight into how to work from a clean Inbox and how to reduce what flows into your Inbox while expediting email processing. Outlook provides many Inbox features that can help you organize, sort and p........

Employers are facing unexpected and demanding challenges as they navigate the health precautions and governmental measures related to COVID-19. We heard  you and partnered with one of our premier HR experts to give you the best practices and guidance on how to deal with ongoing, new, and unprecedented changes. During this 60-minute information-rich webinar, Ms. Melveen Stevenson, MBA, SPHR, SHRM, will address the foremost issues facing ........

Every manager knows that the best - and fastest - way to learn a new skill is through practice. That's why we've packed this hard-hitting workshop with powerful exercises . . . models . . . and case studies specifically designed for managers of multiple locations.   This is a unique opportunity to fine-tune your off-site management skills in an environment where you don't have to worry about making a costly mistake. This is your chance ........

It sounds obvious and it is obvious; if you do not want to do something, just say 'No'. However, you may find 'No' to be the hardest word to say. This is generally due to a fear of the response you might receive. Contrary to what you may think, when you exercise that right appropriately, people become more respectful of you and your time. In the long run, learning to say 'No' helps you to avoid conflict, set boundaries and reduce stress........

It is our nature to think-we all do it. However, a good share of our thinking is biased, distorted, or incomplete. Critical thinking is an essential skill for both managers and employees. Few of us are effective critical thinkers though research suggests that leaders believe they think quite well. Critical thinking ensures we pose the right questions, view others'viewpoints with merit, and challenge assumptions in strategic thinking, de........

Why is it that most leaders believe they are doing a great job demonstrating to their staff how much they value them but only a small percentage of those same staff members agree. In fact, many employees suggest that their manager's silence is "deafening!" Do you have leaders who say, "I pay them well - that's how I show my appreciation" or "My job isn't to make them feel good about themselves. It's to get the work done" or "I don't hav........

The seminar is designed for the executive assistant or Administrative Assistant to manage all areas of their job in order to become more confident, effective and indispensable to his or her boss.This live webinar is intended to empower attendees with strategies and tools for solving problems common to administrative professions. Attendees will learn techniques that can be applied within any work scenario, language for problem solving an........

I posted it online can I be fired for that comment? Some employees depending in their position may have more rights than others as to what they post online. Some employees based upon content may have more protection. Does the law distinguish between online vs offline conduct? How is cyberbullying view under the law? Training in this area may be a more effective way to reduce incidents of social media postings that harm employees and the........

In this comprehensive presentation, Excel expert David Ringstrom, CPA, teaches you how to create resilient and easy-to-maintain budget spreadsheets. Among other techniques, David shows you how to separate inputs from calculations, build out a separate calculations spreadsheet, create both an operating and a cash flow budget, transform filtering tasks, and preserve key formulas. David demonstrates every technique at least twice: first, o........

Today Administrative Professionals perform many operations once performed by specialists. These activities are actually "projects" Because management doesn't recognize these assignments as projects, few Administrative Professionals receive training or tools to help manage the work efficiently and effectively. Work is added to an already full schedule, major decisions have been made elsewhere, and you have no "team" to help. Administrati........

As an Executive Assistant, whatever your specific title and job description, you are called on to perform duties well beyond the administrative. You need leadership skills to manage a wide range of executives and their complex activities, whether in the public, private, or nonprofit sectors. You may have a team of your own. Leadership is defined as setting direction and influencing others to go in that direction. You embrace the Vision,........

Work from home policies and fully remote companies are becoming more of a norm in the tech industry. Various studies have shown that it is more difficult to get virtual teams to bond, harder for informal leaders to emerge, tougher to create genuine dialogue, and easier for misunderstandings to escalate. Leaders must deal with an array of cultural issues that can include differences in business protocol, decision-making, dealing with aut........

Executive Assistants today are called on to perform duties will beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence capabilities. ........

Managing leaves of absence under the major federal mandates can be confusing. Some employers with good intentions will administer both leaves by using the same forms, overlap the requirements, and consolidate the processes.As your organization grows, so do the number of regulations and laws you need to follow. Among them are the Family and Medical Leave Act (FMLA) and the Americans with Disabilities Act (ADA). One law kicks in when empl........

As enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we 'get a better handle' on all this.

Leadership, by definition, is setting a direction, communicating the direction, and then supporting the team as they move forward. This requires a lot of trust, respect, and self confidence in yourself. Not easy attributes, but if every team member had these traits - wow. Leadership is a facilitating process, no matter what your job is, if you assume a leadership role, you gain control of your success, have a positive impact on your tea........

Tom Peters asked, "How does a major project get to be a year late" Then he answers his own question: "One day at a time"    Getting team members on the same wavelength, channeling their energy, and keeping them on track to finish on time takes meticulous planning and execution. In the planning and execution phase of projects, Microsoft Outlook is a valid and valuable tool. There is no need to purchase additional, expensive project manag........

Are women really each other's worse enemy or is it just a myth and a stereotype. What does the research show about women's hostility to other women, sometimes called bullying, in the workplace. Bullying is a learned behavior that gets fine-tuned during our school years. Girls and women tend to bully using more subtle nuanced types of tactics that are relationship-based. Men's ways of bullying tend to be more aggressive. Is female to fem........

Today Administrative Professionals perform many operations once performed by specialists. These activities are actually "projects" Because management doesn't recognize these assignments as projects, few Administrative Professionals receive training or tools to help manage the work efficiently and effectively. Work is added to an already full schedule, major decisions have been made elsewhere, and you have no "team" to help. Administrati........

Would you like to work faster and more efficiently in Excel. If so, you'll want to attend this live webcast presented by Excel expert David Ringstrom, CPA. David explains a variety of Excel's time-saving features and shares helpful tips, such as how to filter data faster, streamline repetitive tasks, create keyboard shortcuts, and access folders and workbooks easily. After the session, you'll be empowered to quickly accomplish tasks tha........

Gain the insights and skills to know where your business stands today and where it's heading tomorrow. In today's unpredictable business environment, strategic leadership is not just for top management alone. It's for: Managers who want to increase their competitive advantage by anticipating their customers' priorities, needs and expectations Managers who want to distinguish operational data from strategic data, creatively develop sourc........

Have you ever walked into a workplace and felt the magic. It's not tangible. You can't see it. It's not easy to describe. You just feel the magic when you enter. Visualize an organizational culture in which the various functions work together in harmony like a symphony orchestra. What a huge competitive advantage you would have if this was the way of life in your organization.This webinar provides common sense guidelines on what organiz........

Executive Assistants today are called on to perform duties will beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence capabilities. ........

Take control of your time..and get control of your entire workday! The speed of everything has changed. Are your time management skills up to the challenge? Do you put off more today than you can ever accomplish tomorrow...exhaust yourself by 4:00 p.m. with only a fraction of your work done..see yourself as a decision maker who never gets around to making decisions..dread the next business meeting or worse, going back to your desk to se........

Executive Assistants today are called on to perform duties will beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence capabilities. ........

Why is it that most leaders believe they are doing a great job demonstrating to their staff how much they value them but only a small percentage of those same staff members agree? In fact, many employees suggest that their manager's silence is "deafening!" Do you have leaders who say, "I pay them well - that's how I show my appreciation" or "My job isn't to make them feel good about themselves. It's to get the work done" or "I don't hav........

As enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we 'get a better handle' on all this?

Do you have a long To-Do list that keeps getting longer, not shorter? Then sign up for this webinar and learn how to use Outlook Calendar and Tasks in tandem to keep on top of that task list.  Some people use Outlook only for email and for calendar appointments and meetings. If you are one of those, you are leaving about 85% of the power of Microsoft Outlook untouched and untapped. This webinar teaches you how to use Outlook to the full........

Executive Assistants today are called on to perform duties will beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence capabilities. ........

The typical workplace is suffering. Baby boomers are leaving. Gen X employees are unengaged. Millennials are unhappy. And, 75% of Gen Zers have left a job for mental health reasons. Managers can address many common concerns across the generations in the workplace by restructuring their approach to employee mentoring, autonomy, flexibility and innovation through an intrapreneurship mindset and culture.

Reducing turnover and fast-tracking new employees to productivity is a key business imperative. The reality is that about 30% of employees don't make it past their first year and it's expensive. Good recruitment and hiring can be quickly undone by disorganized poorly executed new employee orientation. And as millennials become a driving force in the workplace, they represent special opportunities and challenges. Every generation has uni........

As more and more demands are made on everyone's time at work and as the basic mantra for every organization becomes, "Do more with less!" everyone must become more efficient. The big question is, "How do I do that? I'm already dancing as fast as I can!" The old standbys of the To-Do List, using some complicated organizing tools or 'working smarter? just don't make it in today's high-pressure world. This webinar looks at approaches which........

We are in a tight labor market. Effective leadership skills are critical for any organization hoping to reach their goals of the retention of their best and brightest. This webinar assists every manager in becoming a leader that can motivate team members to produce results.  The presentation is based on the book, How to Earn the Gift of Discretionary Effort and is a deep dive into a comprehensive approach to catapulting your leadership ........

Companies erroneously spend too much time on looking for the correct skills and knowledge for the job and paying little or no attention to attitudes and behaviors necessary to a candidate perform at a high level.  The fact is that most involuntary terminations occur because of  improper attitudes and behaviors. The best way to hire the correct candidate is see into the future and see how that candidate will perform on the job.  The fact........

How can you resolve conflicts less painfully, delegate critical tasks more efficiently, energize your employees and transform resistance into support? Adjusting your management and personal styles to complement the culture of your work group and your company as a whole can be the catalyst that motivates your teams to heightened productivity. Utilizing extensive practice in the principles of emotional intelligence, Successfully Managing ........

Executive Assistants today are called on to perform duties will beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence capabilities. ........

Why is it that most leaders believe they are doing a great job demonstrating to their staff how much they value them but only a small percentage of those same staff members agree? In fact, many employees suggest that their manager's silence is "deafening!" Do you have leaders who say, "I pay them well - that's how I show my appreciation" or "My job isn't to make them feel good about themselves. It's to get the work done" or "I don't hav........

"What are you paid to do?" is a question that we all get from time to time. Most people answer it by describing the functions they perform. But the job is much greater and more important than that. Here's a description of what executives from hundreds of industries and professions around the world have shown that they want and appreciate. 

To become an employer of choice, employee engagement is not an option for your company. With 50% of employees not satisfied with their work at the end of the week, only 30% of employees considering themselves fully engaged, and service expectations continually going up, an empowered workforce may very well make the difference between you being a profitable, well thought of company, organization or association - or not. As it is the fron........

One of the most critical areas of employee relationships-and one of the biggest challenges management faces today-is conducting effective performance appraisals and determining appropriate merit increases. Learn to give performance appraisals that help motivate employees to achieve goals and increase their value to the organization. Since both managers and employees often view performance appraisals with anxiety, attention is given to p........

I posted it online can I be fired for that comment? Some employees depending in their position may have more rights than others as to what they post online. Some employees based upon content may have more protection. Does the law distinguish between online vs offline conduct? How is cyberbullying view under the law? Training in this area may be a more effective way to reduce incidents of social media postings that harm employees and the........

Are women really each other's worse enemy or is it just a myth and a stereotype? What does the research show about women's hostility to other women, sometimes called bullying, in the workplace? Bullying is a learned behavior that gets fine-tuned during our school years. Girls and women tend to bully using more subtle nuanced types of tactics that are relationship-based. Men's ways of bullying tend to be more aggressive. Is female to fem........

Executive Assistants today are called on to perform duties will beyond the administrative. They need strategic leadership skills to manage a wide range of executives, managers, and their complex activities. Some EA's have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence........

If you are using Outlook only for email and for calendar appointments and meetings, you are leaving about 85% of the power of Microsoft Outlook untouched and untapped. Attend this webinar, learn to use Outlook to the fullest extent and you'll be on the path to greater productivity and achievement.  You'll learn how the advanced features of Outlook Tasks and Calendar can work in tandem, partnering with you to tackle your 21st century wor........

Everyone wants to feel acknowledged and empowered.Being assertive in the workplace is a frequently misunderstood concept as there are many of us who confuse assertiveness with being aggressive and domineering. Assertiveness is a skill regularly referred to in social and communication skills training. Being assertive means being able to stand up for your own or other people's rights in a calm and positive way, without being either aggres........

After participating in this informative webcast presented by Excel expert David Ringstrom, CPA, you'll have the skills needed to go beyond Excel's VLOOKUP function to master complicated formulas. VLOOKUP is the function many Excel users rely on to return data from other locations in a worksheet; however, utilizing VLOOKUP isn't always the most efficient approach. David shares helpful tweaks you can implement with the revered VLOOKUP fun........

Gain the insights and skills to know where your business stands today and where it's heading tomorrow. In today's unpredictable business environment, strategic leadership is not just for top management alone. It's for: Managers who want to increase their competitive advantage by anticipating their customers' priorities, needs and expectations Managers who want to distinguish operational data from strategic data, creatively develop sourc........

This webinar can help you understand the key elements of effective managers, and why your most successful people are not necessarily the most effective. There are a multitude of books available on the topic of managerial success. The literature discusses how to measure and predict success, its motivation, and even its pitfalls. What is the difference between success and effectiveness? In most organizations, and indeed in most human reso........

Executive Assistants today are called on to perform duties will beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence capabilities. ........

Are you tired of coming to the end your office hours just to find you can't leave because of unfinished work? Or a project deadline that was pushed aside for urgent demands by a manager or team members? Do you see your personal life being put on the back burner? If so, attend this webinar and learn how to pack your day with greater productivity by using the Microsoft Outlook Calendar and Tasks Folders to organize your appointments, meet........

In this webinar, you will learn how to turn raw data into meaningful data and present that data in an effective manner. This training will show you the tools to build your own professional business reports.

Excel expert David Ringstrom, CPA, shares helpful tweaks you can use with the venerable VLOOKUP function. In this invaluable presentation, he explains alternatives to VLOOKUP, including the INDEX and MATCH, SUMIF, SUMIFS, SUMPRODUCT, IFNA, and OFFSET functions. Lookup formulas are far superior to manually searching for specific data elements in a spreadsheet. Many users rely on VLOOKUP to return data from other locations in a worksheet,........

If you've ever thought to yourself, "There has to be a better way to do this," while using Excel, then know you're probably right. In this webinar, I'm going to show you 50 time-saving tips and tricks in Excel to make Excel more efficient than you ever imagined. I created this course to help Excel users avoid common spreadsheet stumbling blocks and reveal ways to maximize the power of Excel. I started with no knowledge of Excel and when........

As enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we 'get a better handle' on all this?

In today's world, many operations once performed by specialists are assigned to Human Resource professionals as 'projects.' However, few HR professionals receive training or tools to help them manage projects efficiently and effectively. The 'project' is added to an already full schedule, major decisions have been made elsewhere, and you have no 'team' to carry out the work. As a result of this topic, HR professionals will be able to pl........

Why is it that most leaders believe they are doing a great job demonstrating to their staff how much they value them but only a small percentage of those same staff members agree? In fact, many employees suggest that their manager's silence is "deafening!" Do you have leaders who say, "I pay them well - that's how I show my appreciation" or "My job isn't to make them feel good about themselves. It's to get the work done" or "I don't hav........

Whether you've been managing employees for many years or you're getting ready to manage a team, you need to understand the pay practices relevant and required for the type of employees you oversee. The two basic pay employee status types under federal and state laws are exempt and non-exempt. Beyond knowing that one type is paid a salary and the other is paid an hourly rate, what more is there to know? By the end of this course, you'll ........

Understanding Emotional Intelligence can help everyone in an organization to collaborate and communicate more effectively. It will help managers and hiring managers pick the better employees. Learn the 5 components of Emotional Intelligence and the hallmarks of an emotional intelligent person. This discussion will provide people a better perspective on teams and how to manage various situations. This webinar also includes the 5 Leadersh........

We can no longer stand by and let toxic people erode patient safety, our self-esteem, and the bottom line! This webinar will help you take immediate action! This problem is so severe that Dr. Kusy's research discovered: Only 1-6% of targets of incivility ever filed complaint 94% of leaders reported working with toxic people 92% rated the severity from 7 to 10 on a 10-point scale 45% said the uncivil person lashed out 2-3 times per week ........

As enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we 'get a better handle' on all this?

Are women really each other's worse enemy or is it just a myth and a stereotype? What does the research show about women's hostility to other women, sometimes called bullying, in the workplace? Bullying is a learned behavior that gets fine-tuned during our school years. Girls and women tend to bully using more subtle nuanced types of tactics that are relationship-based. Men's ways of bullying tend to be more aggressive. Is female to fem........

Attend this briefing and demonstration on Excel to unleash its powerful sensitivity tools. Get the full power out of your financial models. Improve the design of your models to take advantage of these tools in just 2 hours. Financial analysis is an area of opportunity and risk. Analysis should incorporate tests of sensitivity to changes in key variables using the most advanced tools available. Typical financial models do not effectively........

Becoming a leader with direct oversight of employees can be rewarding, inspiring, and challenging. By demonstrating success in your own job, you are now (or soon will be) stepping into a role of engaging and developing employees. At the same time, you're responsible for operational success, inter-departmental coordination, and key performance indicators. It can be an overwhelming step up! Most people moving into a management position fo........

This training session focuses on the email aspect of Outlook. In this session you'll learn how, used in the right way, Outlook can save you time, help you to gain more control over your mailbox, improve your response time and allow you to keep up with the never-ending stream of critical actions and due dates. For most business users (and many home users too), Microsoft Outlook has become the standard application for managing emails, cal........

Executive Assistants today are called on to perform duties well beyond the administrative. They need leadership skills to manage a wide range of executives, managers, and their complex activities. Some have a team of their own. They must be knowledgeable about the business, the strategies and goals of the organization and how these impact individuals and their teams. They must be master communicators with strong influence capabilities. ........

Why is it that most leaders believe they are doing a great job demonstrating to their staff how much they value them but only a small percentage of those same staff members agree? In fact, many employees suggest that their manager's silence is "deafening!" Do you have leaders who say, "I pay them well - that's how I show my appreciation" or "My job isn't to make them feel good about themselves. It's to get the work done" or "I don't hav........

In this session, you will be provided with various tools to help you through the termination process. You will learn what you should do before termination, how to prepare for the termination meeting itself, what to say and what not to say during a termination meeting and what to tell others afterward. Learn how to use the process to minimize defend a prevent potential employee lawsuits and minimize the risk of workplace violence.

I posted it online can I be fired for that comment? Some employees depending in their position may have more rights than others as to what they post online. Some employees based upon content may have more protection. Does the law distinguish between online vs offline conduct? How is cyberbullying view under the law? Training in this area may be a more effective way to reduce incidents of social media postings that harm employees and the........

One of the most critical areas of employee relationships-and one of the biggest challenges management faces today-is conducting effective performance appraisals and determining appropriate merit increases. Learn to give performance appraisals that help motivate employees to achieve goals and increase their value to the organization.  Since both managers and employees often view performance appraisals with anxiety, attention is given to ........

Employers must terminate employees from time to time in order to run their businesses effectively. In today's litigious world, terminating employees is an emotional and legal minefield for managers and supervisors.Even subtle differences in preparing for and conducting terminations can impact greatly the level of legal risk, and whether an employer faces a claim that may cost six figures (or more) in potential liabilities and litigation........

As enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we 'get a better handle' on all this?

Meetings are extremely expensive when you consider the total costs, commute time, prep time, waiting, being off the job and other opportunity costs. The more people involved the more the real expense skyrockets. It pays to make them productive!

Networking for Mutual Benefit is not about 'gripping and grinning' and collecting business cards. It's not about asking for a job or selling your stuff. When done properly and with an honest intent to first create a connection that can develop into a professional and/or personal relationship, Networking for Mutual Benefit is rewarding and successful for all life activities including career transition and business.

In today's fast-paced, high-tech, competitive business environment, analytics, data visualization and Business Intelligence (BI) are the hot topics many firms and professional recruiters seek. Increasingly, organizations of all sizes are seeking to take advantage of the vast data available to them to identify previously undiscovered insights and gain competitive advantages. The premier tool for this is MS Power BI - Excel's big brother ........

Becoming a leader with direct oversight of employees can be rewarding, inspiring, and challenging. By demonstrating success in your own job, you are now (or soon will be) stepping into a role of engaging and developing employees. At the same time, you're responsible for operational success, inter-departmental coordination, and key performance indicators. It can be an overwhelming step up! Most people moving into a management position fo........

Demographics are changing rapidly in the business world and sometimes there are communication challenges related to this fact. People from different races and cultural backgrounds may have significant differences in values and how they interact. These differences, and the way they are handled or mishandled, can positively or negatively impact communication and business results. Racial bias, whether real or perceived can be a huge profes........

Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. Procedures play a vital role in human reliability. Nevertheless, it is essential to un........

Directors and Managers today are continually challenged in managing their union workforce. It remains extremely important for them to have and utilize their available tools and learn new tools, in order to effectively manage their employees. The information presented in this webinar will save time and money for your organization as Managers will perform more effectively, as they embrace positive employee and labor-management relationshi........

The human psychic seeks self-esteem through achievement. Achievement comes from planning, prioritizing, and executing activities that have meaning to you. The planning and prioritizing process is formally called goal setting which can sound trite because we hear it mentioned so often.  Even though you may intellectually understand the need to set goals, until you actually set a goal, write it down, and plan out the steps to achieve that........

Subject matter experts and other quietly brilliant people often feel invisible and unheard in workplace meetings. At the same time, managers can become exasperated when they turn to their SMEs for backup and expertise when scoping out a project or engaging a prospective client but discover the "quietly brilliant" SME offers little conversation to support that project or the manager. Master the skills for presenting your valued informati........

Are women really each other's worse enemy or is it just a myth and a stereotype? What does the research show about women's hostility to other women, sometimes called bullying, in the workplace? Bullying is a learned behavior that gets fine-tuned during our school years. Girls and women tend to bully using more subtle nuanced types of tactics that are relationship-based. Men's ways of bullying tend to be more aggressive. Is female to fem........

In today's TNT - Time-Numbers-Technology - driven & distracted world, professionals must bring their most complex and creative ideas and skills, insights and strategies to the world of hi-tech and human touch. Also critical is having a 4A workplace environment that fosters Authority, Autonomy, Accountability, and Accessibility. Learn to identify 4A boundaries and to build 4A bridges. Are you ready to create an open, less status-driven "........

In this webinar you will learn how to make effective decisions and solve problems using critical thinking and simple, practical tools. You make decisions and solve problems every day. Learn how to apply critical thinking techniques to these activities. Every organization must be nimble when solving new and recurring challenges; and everyone within the organization must be able to use critical thinking and creative problem solving to tak........

Do emotions or interpersonal challenges ever get in the way of your productivity as a manager/analyst/project manager/technical person? Do you feel frustrated when it is hard to get needed information, negotiate between perspectives that are in conflict or collaborate with others on a stressful project?  In today's marketplace, you need to be technically and emotionally intelligent. Perhaps you have all the technical preparation you nee........

I posted it online can I be fired for that comment? Some employees depending in their position may have more rights than others as to what they post online. Some employees based upon content may have more protection. Does the law distinguish between online vs offline conduct? How is cyberbullying view under the law? Training in this area may be the more effective way to reduce incidents of social media postings that harm employees and t........

Managers and supervisors can create the workplace they want, where focused, motivated, and self-directed employees want to come to work, develop, and grow. They must learn to coach to get these results. Coaching is an employee-centered and time-focused process. It helps bosses at all levels create a realistic prescription for change, using tools, experience, guidance, career-path mentoring, and continuing support. Employees can be both ........

A winning team will out produce any individual and most other teams. There is an amazing strength, resilience and ability to perform at heroic levels when a quality team is in synch and working together. A good team will improve your results far beyond anything you try to accomplish alone.

Outlook is a powerful productivity tool and if you are using it only for email and for keeping track of meetings and appointments, about 80-85% of the power of Outlook is unused. You paid a great deal for the privilege of using Microsoft Outlook - why not wring every dollar you can out of it?  Microsoft Outlook is not just a piece of software but a powerful program to put you in control of your workday. The greatest efficiency is gained........

Managing projects can be a big headache sometime; well, our Webinar is the perfect prescription! Our Webinar will provide the best practices of managing projects - you will receive tools, techniques and best practices to enable you to more effectively manage the projects you are assigned successfully - on time and on budget. We will facilitate better understandings of process and project documents - including scope statements, communica........

In this comprehensive webcast, Excel expert David Ringstrom, CPA, teaches you how to push the boundaries of Excel pivot tables. David demonstrates how to: add even more interactivity to pivot tables by grouping data in various ways, extract data easily from Microsoft Access, create simple macros that can resolve the most frustrating aspects of pivot tables, determine the number of duplicates in a list, reap the benefits of Excel's Slice........

In today's business environment, four generations work side-by-side, each with different attitudes and expectations about their jobs, careers, and contributions to their employers. Businesses need to create and deliver a value proposition to bring out the best from workers in Generation Y ("Millennials") and Z, especially since they are becoming increasingly dependent on younger talent while continuously losing older talent to retiremen........

Leadership is the ability to influence attitudes and behaviors. It requires a willingness to commit to achieving results and a passion to guide, direct and coach.

Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrences. To work with these challen........

A lot has been written about employee engagement but engagement itself is not the answer. Engaged does not always equate to effectiveness or even results. To be effective, the employees must be engaged in those activities that generate income and positively impact the organizations bottom line. Making sure that employees have the proper tools and opportunity to understand and support the organizations mission, vision, and values with pr........

If you work with data, you're likely already familiar with common frustrations with Microsoft Excel like size limitations and manually entering data from multiple sources. Luckily there are two Microsoft tools - PowerPivot and PowerQuery - that solve ALL of these issues, right inside Excel. No Access databases or IT department help needed. With imports of 1-million-plus rows of data sets from virtually any source and the ability to save........

As enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we 'get a better handle' on all this?

Today's always on, TNT - Time-Numbers-Technology/Transition - Driven & Distracted World can breed tension and conflict. Discover the Four Angry "I"s and the Stress Doc's "Four Faces of Anger" Model for transforming anger, rage, and conflict into productive dialogue and conflict resolution. Learn and practice skills and strategies for: 1) disarming power struggles by asking trust-building, "good questions" 2) providing and receiving all ........

Social Media are not just for marketing.There are many benefits to using social media as business tools in many different areas of businesses. Understanding the possibilities and your audience are the first steps. Then focusing on the right message and being committed can provide real value from using social media as business tools. In this class we will discuss the possibilities, deciding on the audience, various social media sites and........

As part of dealing with others, you need to convince them with your ideas, while at the same time understand their concern and point of view. As a result, managing conflicts efficiently is a skill everyone must have. Each of us has a preferred style for resolving conflicts influenced by our personality and experiences dealing with situations in the past. However not all conflicts situations are the same. If you were to limit yourself to........

The nature of the rules governing how men can relate to women are changing. What can you now safely say at work? What can you safely do? What should you not say or do? What is constitutes harassment?  Can you ever say to a co-worker or client, "That dress looks nice on you." or "You look good, like you've lost some weight"? We still need to relate between the sexes to optimize business results. Come learn what the new rules are and how ........

Introverts in the workplace are much less likely to be perceived as having high leadership potential, and are often omitted from leadership development programs, yet recent research shows that they can be highly successful leaders, especially for leading teams to innovation. Corporations are crying out for more leaders, but often overlook the talent pool of the introverts, who represent some of the brightest and most creative minds. Int........

This webinar is designed to help you keep employees motivated. This fundamental skill every manager wrestles with to thrive in a competitive market place. This persistent problem often comes down to not understanding human psychology and how it operates, especially with four generations in the work place. You don't have to become a psychologist, but you do have to master some fundamentals if you want to keep employees inspired, engaged,........

How can you resolve conflicts less painfully, delegate critical tasks more efficiently, energize your employees and transform resistance into support? Adjusting your management and personal styles to complement the culture of your work group and your company as a whole can be the catalyst that motivates your teams to heightened productivity. Utilizing extensive practice in the principles of emotional intelligence, Successfully Managing ........

Managers and Supervisors are taken to task everyday in managing their Non represented employees. It is important for them to learn the Initial warning signs of Union Organizing long before a Union gets the appropriate number of signed Authorization Cards and the NLRB Conducts a secret Election. Learn here the best Election is the one??that is never held . This course will delve into the 20 + Initial Warning Signs of Union Organizing, Wh........

Everyone wants to feel acknowledged and empowered.Being assertive in the workplace is a frequently misunderstood concept as there are many of us who confuse assertiveness with being aggressive and domineering. Assertiveness is a skill regularly referred to in social and communication skills training. Being assertive means being able to stand up for your own or other people's rights in a calm and positive way, without being either aggres........

Microsoft Outlook is a crucial piece of your productivity puzzle. You start and end your day in the program and learning to be a more efficient user pays huge dividends and helps you complete your task list in record time. This webinar literally lightens your workload as it teaches you advanced techniques for simplifying the planning and processing of tasks. As you become a savvy user of advanced features of Outlook, you will dispose of........

True or false? Before the first quarter hour is over in a typical presentation, people have usually checked out. Absolutely, true. If keeping someone's interest in our training or presentations were a business, we'd have at least an 80% failure rate! In this day of adult attention spans that mimic that of four-year-olds, research reminds us to "hook" and continually engage our audiences emotionally with images they can relate to immedia........

Crystal Reports is a very powerful tool that can allow you to take many different types of data and combine that data into great reports. However, it requires a little training so you can use it properly and efficiently and to its maximum potential. In this webinar, you will learn how to take your raw data and create meaningful reports using the powerful SAP Crystal Reports software.

In a TNT - Time-Numbers-Technology -Driven & Distracted World, as a leader, focusing and holding people's attention is critical. More than ever, it's not what you say but how you say it in a manner that directs and engages, if not captivates. And can you do this without always playing the authority trump card? Which leads to two vital questions: Are You Being Heard or Just Making Noise? Do you exercise the Triple "A" of Personal & Organ........

In this webinar, Dr. Mitchell Kusy shares with leaders the top strategies for creating a culture of everyday civility that impacts personal well-being, team performance, and your organization's bottom line. Before embarking on this journey, he shares his latest research and benchmarks associated with everyday civility cultures-and their nemesis: toxic personalities! Toxic individuals shame, manipulate, and belittle in public and private........

Workplace harassment is an expensive, persistent problem too often unreported by victims or bystanders. The Equal Employment Opportunity Commission has concluding that as many as 85% of women have experienced some form of sexual harassment at work. Statistics from the 2016 EEOC Select Task Force on the Study of Harassment in the Workplace expanded the legal definitions in their reporting to include unwelcome or offensive conduct in the ........

Excel Pivot Tables Pivots were designed to summarize big data as an alternative to complicated formulas. But Pivots can be a little confusing unless you learn a couple handy tips that will bolster your confidence when summarizing data. Attend this webinar for a crash course in Pivot Tables and you'll be amazed how often you use Pivots afterwards.

Human error is known to be the major cause of quality and production losses in many industries. Although it is unlikely that human error will ever be totally eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrences. To work with these c........

Many executives are finding that doing what they'e always done isn't going to get them to where they need to be today. As you think about that last statement, doing what you've always done, will not get you the results you need. In addition, many leaders are reacting rather than planning change. It is almost like your organization is a hamster on the running wheel? You just keep running and running and running, but you never seem to rea........

If you work with data, you're likely already familiar with common frustrations with Microsoft Excel like size limitations and manually entering data from multiple sources. Luckily there are two Microsoft tools- Power Pivot and Power Query - that solve ALL of these issues, right inside Excel. No Access databases or IT department help needed. With imports of 1-million-plus rows of data sets from virtually any source and the ability to sav........

Although most of us are not mental health professionals or counselors we are the closest thing to a psychologist in a work location. We are responsible to look for destructive behavior. An improper work life balance cas cause significant distress in most people.

Learn How to Handle Difficult Conversations and Minimize Conflict and Tension Every workplace experiences conflict, confrontation, and controversy. No one enjoys tackling the touchy topics; but, an attitude of avoidance leads to misunderstanding and decreased productivity. Your employees will always have differences of opinion; however, if these differences are not handled in a positive manner, your people will experience anxiety, bruis........

Employees need to get along to be able to function and do the required work. This doesn't mean they need to love each other or even like each other, but they must know how to co-exist. Managers and supervisor need to know how to use conflict resolution tools, to run individual meetings with warring employees, then know how to bring both employees together to facilitate a meeting that creates ground rules for their future success. The se........

"They are often known as narcissists, bullies, and clever chameleons who knock down, but kiss up," said Dr. Mitch Kusy, author of his newly released book, Why I Don't Work Here Anymore: A Leader's Guide to Offset the Financial and Emotional Costs of Toxic Employees. They shame, manipulate, and belittle in public and private as their modus operandi. Working with organizational leaders, leaders feel the angst they cause, but are often una........

In a 24/7, rapidly changing, always on, "do more with less" world, not surprisingly, individual stress and interpersonal tension can influence the organizational climate, communication, and coordination. The challenge becomes sustaining resilience and morale while forging cooperative and productive working relationships and partnerships. How does a team or a community harness this unpredictable energy to generate a "Helmet's Off" atmosp........

Human error is known to be the major cause of quality and production losses in many industries. Although it is unlikely that human error will ever be totally eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, supervision, and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrences. To work........

There are many factors that are changing today's workforce. We have a multi-generational workforce to include 5 generations in the workplace. For example the workforce is aging with baby boomer leaving with institution knowledge and millennial's entering the workforce with minimum work experiences. Many organizations are faced with how to leverage the different generations within the workforce. With the workforce comprised of 5 generati........

No matter what business you are in, a dashboard is a critical tool in your communication armoury and as with any communication tool, presentation is everything. Although there are many tools that can be used to create a dashboard, Excel is commonly used due to it's power, it's flexibility and the fact that most people have it installed on their computer.  This training focuses on what you need to know to create an interactive profession........

Excel "Tools of the Trade" are the hidden, but incredibly useful tools on the Excel ribbons that can be summarized as Excel's "Best Kept Secrets". If you are handling large spreadsheets and large data, then attend this webinar!

Whether you need to calculate loan repayments, generate a profit-and-loss account, solve maths or engineering problems, in fact, think of any scenario that involves addition, subtraction, division or multiplication of numbers and you'll find that Excel is the best tool for the job. Functions are built-in formulas that have been programmed to perform a specific calculation. They range from the simple such as SUM and AVERAGE (used to calc........

Harvey Weinstein, Roy Moore, Al Franken, Bill O'Reilly and others have been accused of sexual harassment, sexual assault and other inappropriate and potentially illegal behavior. This has stared the "Me Too" movement in which thousands of men and women have come forward with complaints about being harassed by their bosses. This movement can have dire consequences for your business. In fact, Harvey Weinstein was indicted in New York last........

Sales is a demanding and complex job. Today rolodex files and piles of business cards are replaced with digital information on potential and existing clients. Even though the information is now digital, keeping track of all details can still be overwhelming. Simplify the process by using the sales features of Microsoft Outlook. When you become a savvy user of the sales features of Outlook, you will have more time to focus and think stra........

Are women really each other's worse enemy or is it just a myth and a stereotype What does the research show about women's hostility to other women, sometimes called bullying, in the workplace Bullying is a learned behavior that gets fine-tuned during our school years. Girls and women tend to bully using more subtle nuanced types of tactics that are relationship-based. Men's ways of bullying tend to be more aggressive. Is female to femal........

Take control of your time...and get control of your entire work day! The speed of everything has changed. Are your time management skills up to the challenge? Do you put off more today than you can ever accomplish tomorrow...exhaust yourself by 4:00 p.m. with only a fraction of your work done...see yourself as a decision maker who never gets around to making decisions...dread the next business meeting-or worse, going back to your desk t........

LinkedIn has become much more than a career transition tool. When used properly LinkedIn is a powerful business tool. In this webinar, we will explore who should be using LinkedIn as a business tool as well as the three activities you need to execute on LinkedIn to create real business value. Attendees of this webinar will be exposed to ideas and best practices which when adopted can provide the framework for using LinkedIn as a busines........

Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrences. To work with these challen........

In a 24/7 always on, TNT - Time-Numbers-Technology - Driven-Distracted World, filled with change and uncertainty, to build personal-professional resilience we must rapidly identify stress "smoke signals." Also vital, is understanding the individual and organizational characteristics that facilitate burnout, as well as the burnout battlefront stages. Then, let the Stress Doc's "Get FIT" - FUN-Interactive-Thought-provoking - program provi........

In the business world, or within your organization, you probably experience large amounts of data. Maybe the data is about your sales, customers, donations, orders, employees, vendors, expenses, or whatever it may be. Excel has many built-in functions that help you deal with that data. It is very important that you know how to use some of these functions to get the most out of your data in a time efficient manner. This way, you can turn........

These days leaders and manager frequently complain that they spend more and more time in meetings, even if they are online. In addition, they are encouraged to use collaboration tools like Yammer and Teams to engage their employees. To make time, increase awareness, and generate the engagement team members and followers crave is to use the Engagement Calendar for leaders. Learn how to find available times, populate the calendar and keep........

One of the most critical areas of employee relationships--and one of the biggest challenges management faces today--is conducting effective performance appraisals and determining appropriate merit increases. Learn to give performance appraisals that help motivate employees to achieve goals and increase their value to the organization.  Since both managers and employees often view performance appraisals with anxiety, attention is given t........

Change is the only constant in business. Yet, most of us were never taught how to navigate change successfully. Learn once and for all how to get the results you want without experiencing the pitfalls you don't want.

Microsoft Excel is still the main software program used by bankers and financial professionals to manage large amounts of data, and to create and manage financial spreadsheets. Many people do not use Excel properly, or to its full potential. This webinar will show many ways to use Excel formulas, functions, and other tools to make spreadsheets more efficient for the banking and financial professional. It will also show ways to retrieve ........

Social Media are not just for marketing. There are many benefits to using social media as business tools in many different areas of businesses. Understanding the possibilities and your audience are the first steps. Then focusing on the right message and being committed can provide real value from using social media as business........

In today's diverse, always-on, TNT - Time-Numbers-Technology - Driven & Distracted World, three performance-communication-relationship-building pillars often determine leadership success: Are you courageously developing and passionately projecting your unique energy and experience, strengths and skills? Are you truly "being he........

"How to Manage and Resolve Conflict in the Workplace" - The art of managing and resolving conflict in the workplace is a 60-minute webinar that focuses on the problem of conflict and how to prevent it in the workplace. It provides an overview of conflict, how destructive and costly it can be for employers, its components and strategies to prevent and resolve it.

Gain the insights and skills to know where your business stands today and where it's heading tomorrow. In today's unpredictable business environment, strategic leadership is not just for top management alone. It's for: Managers who want to increase their competitive advantage by anticipating their customers' priorities, needs,........

Most people find it challenging enough to work well with even ONE boss. But if you're working with two bosses -or MORE - the challenge may seem nearly insurmountable. Dealing with the workload is tough, but now you've also must manage multiple communications styles, sets of expectations, schedules, projects, and more. This can........

As enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we 'get a better handle' on all this?

You'll learn the basics of creating and using Excel pivot tables in this valuable webcast presented by Excel expert David Ringstrom, CPA. Pivot tables allow you to create reports from complex data simply by using your mouse. Pivot tables have a few nuances that can trip up the unaware user, so David points out the traps and sh........

In this advanced-level presentation, Excel expert David Ringstrom, CPA, demonstrates techniques for using pivot tables to group and filter your data more efficiently. He explains how to easily extract data from other sources, create simple macros that can resolve the most frustrating aspects of pivot tables, utilize the PowerP........

How can you resolve conflicts less painfully, delegate critical tasks more efficiently, energize your employees and transform resistance into support? Adjusting your management and personal styles to complement the culture of your workgroup and your company as a whole can be the catalyst that motivates your teams to heightened........

Change is inevitable. But when changes are made, many employees lack the broader knowledge of why new systems and structures are necessary. As a result, frontline managers and human resources professionals must partner together and help organizations lead and manage change. This case-study-based seminar will prepare managers r........

No matter what business you are in, a dashboard is a critical tool in your communication armory and as with any communication tool, the presentation is everything. Although there are many tools that can be used to create a dashboard, Excel is commonly used due to its power, it's flexibility and the fact that most people have i........

Participants will learn how to become a proactive member of the management team. They will learn how align themselves with operations, marketing, finance, and sales and contribute to the organization's success at the same level as these other disciplines.The webinar will discuss the use of data base metrics for human resources and people ........

Learn how the most innovative companies are attracting and retaining early talent. You have heard it before, those Millennials want to rise fast, a work life balance, feedback and seat at the table. But have they earned it maybe not. But wait, they are 80+ million strong and they are not going away. They out-number the Baby bo........

Organizations can be proactive and avoid process issues or reactive resulting in wasted time and resources trying to determine root causes. The Ishikawa Fishbone Diagram (IFD) is one of seven powerful Quality Management Tools (1. IFD, 2. Check Sheet, 3. Control Chart, 4. Histogram, 5. Pareto Chart, 6. Scatter Diagram, 7. Stratification - ........

There are very few people who would try to defend a lack of teamwork in the business world. As the FDA FSMA begins to impact the food supply chain, building a successful and powerful team approach can greatly simplify meeting new requirements and provide significant defense against unwanted FDA visits and audits. Combining food safety and........

Turnover has been on the rise and there is no indication that it will slow down. New employees typically decide within the first six months if they will stay and most will leave within three years. Coupled with a tight labor market it is no surprise that turnover and retention are a key business imperative for most industries. Turnover is........

An engaged workforce is a major competitive advantage for any business. It is clear that engaged workers work harder, produce more, generate greater profits, have more satisfied customers, have fewer attendance issues, and are better in almost every regard. Yet about two-thirds of employees are not engaged. That is a problem and an opport........

In this webinar, you will learn about Excels own set of features, tips and tricks that we all eventual learn after years of trial and error. But you need to be efficient NOW, not later! Don't skip this class because the nuts and bolts of the Excel user-interface is explained clearly and precisely. With this info-packed webinar, you will f........

Human error is known to be the major cause of quality and production losses in many industries. Although it is unlikely that human error will ever be totally eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect ........

Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. Procedures play a vital role in human reliability. Nevertheless, it is ess........

As enterprises have been growing far and wide, often international in scope, we find ourselves as executives and managers with our talent spread farther and farther, often at dozens and hundreds of locations. How do we 'get a better handle' on all this?

Excel expert David Ringstrom introduces you to macros-one of Excel's most powerful features-in this valuable presentation. David explains how to create macros, how to use Excel's Personal Macro Workbook, how to manage macro security prompts, and much more. After participating in this webcast, you'll be prepared to begin utilizing macros immediately.

Why is simplicity so crucial to every workplace and everyone who works? Why can and must simplicity be so disruptive? Simplicity really matters. And we need you to take a stand for it. "Simpler for whom?? is one of the most pressing questions that all workplaces will face in the coming decade. A disruptive revolution is now flooding over from the consumer world into the world of work."  All that remains: Will HR, IT, business units, and........

A winning team will out produce any individual and most other teams. There is an amazing strength, resilience and ability to perform at heroic levels when a quality team is in synch and working together. A good team will improve your results far beyond anything you try to accomplish alone.

Are women really each other's worse enemy or is it just a myth and a stereotype? What does research show about women's hostility to other women, sometimes called bullying in the workplace? Is female to female bullying an issue that deserves attention apart from general workplace bullying? Do we have different expectations of w........

By 45 days after a new employee begins their job, 20% quit! By 7 months, 50% have quit. Forty six percent of new hires fail within 18 months, and only 19% achieve success. The exodus of these new hires costs the employer approximately 20% of each employee?s salary. Considering the percentage of employees who never engage with ........

There are at least four generations employed in workplaces today. Each generation has its own characteristics, values, attitudes toward work and preferred communication style. Each brings its own set of skills, goals, and attributes into the workplace. Effectively supervising a group of mixed generations requires a respect and........

It is no secret that having three or four generations in the workforce can upset the status quo as self-esteem and egos adjust to the new realities of working together. Managers who look around and see workers using their smart phones for a myriad of tasks with a preference for IM and texts while others insist on email for every communication, will want to do some honest reflection on generational differences and how they can use innova........

This webinar will cover the value that mentoring can have on your organization's career development efforts. In this webinar, you will learn about the business case for implementing a mentorship program within your organization and the tools and tips that successful mentorship initiatives should exemplify.

Leading with Emotional intelligence is a vital skill all leader need to master to ensure they highest level of employee engagement. Emotional Intelligence is the ability to not only identify and manage your own emotions but also identify and manage emotions of others. In this class Best Selling Author Chris Cebollero will take you through........

As the pace of life accelerates, people everywhere are scrambling to find effective solutions to the constant time pressure they face. As the only individual on earth designated by the U.S. Patent and Trademark Office as "The Work-Life Balance Expert" Jeff Davidson delivers a captivating presentation on having more Breathing S........

In order to communicate and create compelling messages you first want to reflect on the desired outcome. When you know what you want, you want to apply the Outcome Cycle starting with: Data/Information: What do you want the person you are creating the message for to know? Which data, information, facts, values are relevant for you to prov........

Conflict is always with us. Everyone has opinions, and some are very strongly held. Whenever a group gets together to work on a project, solve a problem, or improve a process, these differing opinions bump up against one another. And this is good! Arguing passionately hones the ideas until the best one(s) emerge. Problems aris........

This webinar training will explain the process to effectively manage construction projects. The Instructor will discuss reviews of plans and specification, inspection program, order of operations, identification of hazards and safety controls.

During this session, Bill Jensen will share the secrets and crucial trends he's learned from leaders across the world. Not only will Bill share top research findings that are a roadmap for the future, as well as practical How-To tips - he'll also facilitate our own exploration and discussion about the future. We are the frontline leaders ........

There's the famous saying, "A Picture is worth a thousand words". Well, that is very true in Microsoft Excel. A chart can really show the meaning of large amounts of data much better than looking at the actual data can. This webinar will be all about creating and managing different types of charts in Excel. Everybody at work is always loo........

Listening is an important skill that has many benefits. Those that can listen and ask great questions have a tangible edge over those that can't. They learn from what they hear. They show people that they are interested in what they have to say. They gain insights from the opinion of others. They are able to find out how others perceive things, their individual needs, desires, and motivation. These are great assets if you happen to be a........

This is an era of belt-tightening where shrinking budgets are part of a long-term, not a cyclical, phenomenon. Many managers today are asked and expected to do more while not being afforded any greater organizational resources; such efforts can take their toll. Learn breakthrough processes in managing multiple priorities, including the mu........

The balanced scorecard is not new. However, not enough companies are using it. This session will go cover how to construct a balanced scorecard. We will cover how to survey the key deliverables for success, how to measure them, how to set standards, and how to assign values to each. We will discuss using the balanced scorecard as a basis for a manager and executive bonus system. We will use an actual example highlighting the restaurant/........

Don't be afraid of macros - learn how to create and use them. When you find yourself repeating actions in Excel - whether it's a five-step sequence you use when formatting a certain cell type or the 30 steps you use when you sort, filter, and print multiple worksheets once a week, the possibility exists that you can automate t........

From the length of one's hair, to the number and location of visible tattoos, to recognizing gender non-conformity style, to creating a summer dress code, employers are facing an increased need to determine their organization's culture and policies, as well as following federal and state laws. How does an organization balance ........

Today's 24/7, "always on" world often cycles between "do more with less" downsizing and ever faster upgrading and can even appear to be spinning out of control. How do you harness the problem-solving support, resiliency and creativity in your work team. Are you ready to cultivate communication and conflict resolution skills that affirm your integrity and also set appropriate boundaries while being collaborative and compassionate.Learn k........

There are a myriad of environmental regulations that affect all types of businesses. These range from hazardous waste management, air pollution control, storm water control, disposal of batteries and disposal of light bulbs.

For almost 2500 years, observers of human behavior noticed that humans fell into a pattern of four basic personalities. In the last hundred years, science validated these observations and built upon that to give us the understanding we have today. Your personality type drives each and every action you take and interaction you have from th........

It's becoming increasingly clear: unity or divisiveness starts at the top! Today's challenge in our 24/7, diverse, and TNT -Time-Numbers-Technology-driven and distracted world is:  a) to capture people?s attention.  b) speak to their heads and hearts, spirits and souls. c) create a platform where folks can truly engage with one another wh........

Today's always on,TNT- Time-Numbers-Techno-Transition - Driven & Distracted World can breed tension and conflict. Challenge the notion that all anger is destructive. Discover the Four Angry ?I?s and the Stress Doc?s "Four Faces of Anger"Model for transforming anger, rage, and conflict. Learn and practice skills and strategies for: disarming power struggles by asking trust-and disarming all kinds of hostile feedback, even how to deal con........

The fundamental question is, "Are good leaders born that way or developed?" More and more research is validating the fact that leadership and all human behavioral characteristics have the potential to be developed. Everyone's life experience has a significant impact on their point of view, abilities and behavior. We are now able to influe........

In a 24/7 TNT - Time-Numbers-Technology - Driven-Distracted World, filled with rapid change and uncertainty, quickly identifying stress smoke signals and recognizing the Stress Doc's "Four Stages of Burnout" is critical. This webinar will introduce strategies for enhancing individual, team, and organizational resilience and positively eng........

This session will define and describe the principles of leadership. We will also provide examples of leadership styles that will allow the participants to determine their own style as well as the styles of their managers, peers, and subordinates. We'll discuss how situational leadership can be an effective leadership style in today's dynamic business world and will show how to use this importance style and tap into one's "emotional inte........

This program will shed light on the true cost of living in a technologically-driven and distracted world. Every day examples include: late night gaming or texting and disruptive sleeping texting and surfing instead of working "time urgency syndrome" - not enough hours in the day and believing you must be in contact tuning out family members or colleagues by burying one's head in a gadget  increased avoidance of face-to-face communicatio........

In this webinar you will learn how to make effective decisions and solve problems using critical thinking and simple, practical tools. You make decisions and solve problems every day. Learn how to apply critical thinking techniques to these activities. Every organization must be nimble when solving new and recurring challenges; and everyo........

Gain the insights and skills to know where your business stands today and where it's heading tomorrow.In today's unpredictable business environment, strategic leadership is not just for top management alone. It's for: Managers who want to increase their competitive advantage by anticipating their customer's priorities, needs and expectations Managers who want to distinguish operational data from strategic data, creatively develop source........

Your professional image is the set of qualities and characteristics that represent perceptions of your competence and character as judged by your key constituents (i.e., clients, superiors, subordinates, colleagues). People are constantly observing your behavior and forming judgements about your competence, character, and commitment. It is important to distinguish between the image you want others to have of you and the image that you t........

This webinar will help you gain insight into how to build an employment brand that appeals to the Millennial workforce and boosts the quality of applicants you receive, especially for hard-to-find tech talent. In addition, you will hear research that describes what Millennials want in their employee work experience. In this practical and interactive program you'll learn how to manage your recruiting process to attract millennial applica........

Learning how to use efficiently use Excel is so critical in many of today's office jobs. Many people know the basics of Excel.This webinar will show you how to use some of the advanced functions of Excel to really help get the most out of your data be more efficient, and get the information that you are looking for. This webinar is for someone who uses Microsoft Excel on a regular basis, and wants to be more efficient in using the progr........

The iPad is at last being treated as a serious business tool. Rather than carrying 2 devices, many users are choosing to trade-in their laptop and go iPad-only. One of the keys to being a productive mobile worker is learning about the features of the built-for-mobile version of Microsoft Office. In this session, you'll learn how to access........

Behavior Based Safety Analysis is part of the Job Hazard Analysis progress. This course will address how individuals function and what components of a person can be easily improved. It will discuss the root cause of accidents and which accidents are the result of human error and which are results of systematic error. It will take into acc........

In today's intense 21st century work environment, it is not enough to just be a good manager. Success for managers demands being a leader as well. You were undoubtedly promoted to a manager because of your ability to produce stellar results on all previously assigned tasks and projects. When promoted to manager, you took on the challengin........

Have you looked at how your company develops strategy lately? Is your organization poised to implement strategies that create value, generate growth and result in profits? Who thinks strategically in your firm? Strategy formation and strategic thinking have evolved...make sure your strategic thinking skills are keeping pace. You need to k........

If you work with data, you're likely already familiar with common frustrations with Microsoft Excel like size limitations and manually entering data from multiple sources. Luckily there are two Microsoft tools- Power Pivot and Power Query-that solve ALL of these issues, right inside Excel. No Access databases or IT department ........

The way you write and respond to emails and other documentation reveals much about your credibility and professionalism. It can make a difference between someone understanding your point of view, and agreeing with you, or not. It can also make the difference between someone interpreting your message the way you intended, and completely mi........

Many managers begin their tenure with no previous managerial experience or training. One day you're a highly competent person and the next day you're in charge of at least one other person and are at a loss. To make things worse, you're often told to continue all your previous work while you "manage" your team. Unfortunately, ........

We all do it. We jot down a To-Do List sometimes at the beginning of the day, then check off the items as we do them. This is convenient and universal?And it's the worst way to plan and get things done! Heresy? Yes. Wrong? No. To-Do Lists are tactical, arbitrary, and miss some important strategic initiatives. Learn to transform your To-Do........

Losing valuable employees to a competitor is tragic. As the economy improves and jobs become plentiful, more employees will be thinking the grass is greener on the other side of the fence. This webinar shows you how to stop their exit, saving you hiring and training costs while preserving your intellectual capital. Keep the Grass Watered ........

What impact does dysfunctional conflict have on your workplace? High tensions, stress, and anxiety? Reduced effectiveness, productivity, and quality? Increased absenteeism, turnover, hostility, and possibly violence? Is conflict displayed as outward aggression and dominance or are their issues with conflict avoidance where important issues are unresolved? The dysfunctional conflict has destructive consequences and studies show that mana........

If you are using Outlook only for email and for calendar appointments and meetings, you are leaving about 85% of the power of Microsoft Outlook untouched and untapped. Attend this webinar, learn to use Outlook to the fullest extent and you'll be on the path to greater productivity and achievement. Don't discover the benefits of advanced O........

This session will discuss basic HR metrics that all HR departments should have. It will describe the links between HR and organizational performance. It will also discuss how to select and calculate appropriate measures, balancing costs vs. value creation and how to improve productivity.

LinkedIn has become much more than a career transition tool. When used properly LinkedIn is a powerful business tool. In this webinar, we will explore who should be using LinkedIn as a business tool as well as the three activities you need to execute on LinkedIn to create real business value. Attendees of this webinar will be exposed to ideas and best practices which when adopted can provide the framework for using LinkedIn as a busines........

Do you feel you are drowning in email with no end in sight? Is managing your Inbox a full time job? Sign up for this webinar, Email Survival Skills, and learn how to survive the heavy load of tasks or the constant stream of trivia that arrives via email. You will gain insight into how to work from a clean Inbox and how to reduce what flows into your Inbox while expediting email processing. Outlook provides many Inbox features that can h........

With today's ever changing business environment, it's hard not to focus on obtaining and keeping strong business client and customer relationships. But is this enough? The answer is no. This is because some things in business have stayed the same for centuries: Business is still about relationships and building trust. How many times have your highly talented employees, managers, leaders and sales representatives and services staff prese........

Have you looked at how your company develops strategy lately? Is your organization poised to implement strategies that create value, generate growth and result in profits? Who thinks strategically in your firm? Strategy formation and strategic thinking have evolved...make sure your strategic thinking skills are keeping pace. You need to k........

Whether you need to calculate loan repayments, generate a profit-and-loss account, solve maths or engineering problems, in fact, think of any scenario that involves addition, subtraction, division or multiplication of numbers and you'll find that Excel is the best tool for the job. Functions are built-in formulas that have been programmed to perform a specific calculation. They range from the simple such as SUM and AVERAGE (used to calc........

The Disaster Recovery (DR) Process or Function, including resilience strategies, recovery objectives, business continuity and crisis management plans and including obtaining management support and organizing and managing the formulation of the function or process either in collaboration with or as a key component of, an integrated risk management initiative. Risk analysis and recommendations for risk reduction Impact analysis Recommenda........

Emotional Intelligence refers to your ability to recognize and manage your own emotions, recognize and respond to the emotions of others and build effective relationships at work. Developing self-awareness promotes increased productivity and higher job satisfaction. These changes can also lead to improved communication, increased empathy ........

P-Card usage is on the rise and so are the cases of P-Card fraud! Many companies have implemented P-Cards as a means to reduce invoice volume and increase efficiency within accounts payable department and within the procure to pay (P2P) cycle. But the increased use of P-Cards has resulted in additional risk which creates an enhanced focus on internal controls and spotlights the role of the P-Card Administrator. The instructor will ident........

Documenting employee discussions is a very tricky and at times painful activity for organizations. While it is crucial for HR for a number of reasons, it is a difficult habit for the other employees to imbibe. Documenting employee discussions is important from a legal perspective because this makes the case strong and defensible. Documentation is both the bane and the blessing for HR. It is difficult to get people to do it, but it is pr........

One study found that traditional interviewing predicted future employee success only 10% of the time but Behavioral Based Interviewing improved that rate by over 500%. Behavioral based interviewing is a technique that leverages the concept that past behavior is the best predictor of future behavior. Traditional interviewing typically focuses on hypothetical questions rather than revealing the candidate's real past behavior. This webinar........

Managing projects can be a big headache sometimes; well, our Webinar is the perfect prescription! Our Webinar will provide the best practices of managing projects - you will receive tools, techniques and best practices to enable you to more effectively manage the projects you are assigned successfully - on time and on budget. We will facilitate better understandings of process and project documents - including scope statements, communic........

We are all under more stress today than ever. Co-workers, employees, customers, our managers, or friends and family are under stress. Some people don't handle stress well, which adds to the stress of those around them. Working within an organization, the work environment itself may cause additional stress associated with the physical setting, workload, bureaucracy, and difficulties presented by others. We know stress is not good for us.........

No matter what business you are in, a report is a critical tool in your communication armoury. As with any communication tool, presentation is everything. Get it right and it offers the reader (typically a CEO, shareholder or Project Manager) a valuable insight into the Key Performance Indicators (KPI's) upon which a business or project i........

How to unleash the power of accountable communication to stop the blame game, banish excuses and boost productivity. A single, powerful factor separates super-achieving teams from those that throw around phrases like 'not my job' and 'nobody told me': Accountability. Humans are more creative, more responsive to challenges, and more capable of serving the needs of others when they are held accountable. Great supervisors have a unique tal........

Developing your believability grows you and your organization, creates a positive competitive edge, confidence, credibility, reputation and increases your profitability. Without believability, there are 100% lost opportunities. Believability is probably the most significant action that you can cultivate that will make a dramatic differenc........

During the final days of the Obama administration, we saw a frantic push for the finalization of overtime regulations and the implementation of many controversial executive orders. President Trump has often opined that many of these initiatives hurt the average American's ability to hold jobs and it was his plan to reverse many of these initiatives - whether it be by executive order or by administrative agency initiatives. But is he goi........

Social Media are not just for marketing. There are many benefits to using social media as business tools in many different areas of businesses. Understanding the possibilities and your audience are the first steps. Then focusing on the right message and being committed can provide real value from using social media as business tools. In t........

Excel expert David Ringstrom introduces you to macros-one of Excel's most powerful features-in this valuable presentation. David explains how to create macros, how to use Excel's Personal Macro Workbook, how to manage macro security prompts, and much more. After participating is this webcast, you'll be prepared to begin utilizing macros immediately. 

Work from home policies and fully remote companies are becoming more of a norm in the tech industry. Various studies have shown that it is more difficult to get virtual teams to bond, harder for informal leaders to emerge, tougher to create genuine dialogue, and easier for misunderstandings to escalate. Leaders must deal with an array of cultural issues that can include differences in business protocol, decision-making, dealing with aut........

Does poor writing stifle your productivity? Learn to instantly improve emails, proposals, reports, social media and more in a dynamic, fast-paced webinar led by Jack Appleman, author of the top-selling 10 Steps to Successful Business Writing. Apply his time-tested strategies by completing challenging exercises-which you can submit for his feedback. Gain more confidence to write concise, explicit and well-organized text that will produce........

Hoshin Kanri...This demonstrative helps participants to learn how to effectively develop an aligned Quality/Lean Systems plan by transforming business strategies into agile, tactical actions. This method is used successfully by multiple types of organizations. Participants observe how to create a working model relevant to their unique business environment. Managers will see how they can visualize, articulate and execute a plan to meet t........

Google Suite (G Suite) is the business version of what many refer to as Gmail. However, the functionality is far greater than most Gmail users would imagine. Beyond email G Suite includes dozens of business functions including a full featured calendar, Contacts, Google Drive, Groups, YouTube Channel(s), Google Voice, Google Plus, Hangouts, Sites and nearly 100 other applications built into G Suite. Understanding the basics of G Suite ca........

Building your cold calling skills will enable the you to: Gain an advantage over the competition. Find new business opportunities. Become an indispensable employee who gets new business. Compete with existing vendors for lucrative customers. Establish rewarding relationships and gain respect. Become an entrepreneur. Cold calli........

Briefly outline of obstacles to innovation in larger organizations. Present disruptive approaches to overcome them by building an effective and proven innovation ecosystem with specific examples including intrapreneuring, open innovation and internal corporate venturing that seek to effectively shortcut the convoluted and inflexible processes to identify and seize new business growth as well as savings opportunities. Examples lead into ........

After participating in this informative webcast presented by Excel expert David Ringstrom, CPA, you'll have the skills needed to go beyond Excel's VLOOKUP function to master complicated formulas. VLOOKUP is the function many Excel users rely on to return data from other locations in a worksheet; however, utilizing VLOOKUP isn't always the most efficient approach. David shares helpful tweaks you can implement with the revered VLOOKUP fun........

The marketplace is changing dramatically and dynamically. Few industries and individuals will be exempt. We can't avoid it, and it's fatal to ignore it. But fear and avoidance is no way to address change. We have to find and create positive outcomes going forward. That's why Laura Goodrich is so refreshing and effective. Her message can be startling and difficult to hear but her approach is compelling, hopeful and inspirational at the s........

The best way forward is an efficient Incident Response Program that allows an organization to respond with speed and agility while empowering businesses to maintain continuous operations. Such a solution also reduces revenue loss, reduces fines and lawsuits and protects brand reputation. Information Security, Governance & Risk, are all critical aspects of planning and execution of the Information Security Plan. Who in your organization ........

Human error is known to be the major cause of quality and production losses in many industries. Although it is unlikely that human error will ever be totally eliminated, many human performance problems can be prevented. Human errors start at the design stage. Procedures play a vital role in human reliability. Nevertheless, it is important to understand human behavior and the psychology of error as well as understand exactly where the in........

This webinar covers the complete context of payroll rules and administration made simple. It starts with the basic classification of workers properly classified as Contractors or Workers. Rules for Payment and administration of Contractors is outlined. Rules for workers classified as "Exempt" or "non-exempt"based on FLSA . Rules for payments to exempt and non-exempt employees are examined. Overtime rules are outlined for non-exempt empl........

Change is inevitable. But when changes are made, many employees lack the broader knowledge of why new systems and structures are necessary. As a result, frontline managers and human resources professionals must partner together and help organizations lead and manage change. This case-study-based seminar will prepare managers responsible for facilitating or implementing change initiatives, identify key business drivers that typically und........

If you're like millions of other business professionals, you probably use Microsoft Outlook every day to manage your email, calendar and to-do's. It's available for Windows, Mac, mobile and there's even a web version. So there's no excuse not to be organised. Or so the theory goes. The reality is email overload, missed deadlines and calendars so full you have no room to breathe. For many people, managing their email, their calendar and ........

Effective delegation is a critical factor for operational efficiency and sustained profitability of any organization in today's dynamic and highly competitive business environment. It helps in providing managers and supervisors additional quality time to find innovative ways to increase productivity and profitability. It is a vital component for any business irrespective of the stage of its maturity. The real challenge lies in identifyi........

Learn to properly use Project Management Principles to prepare for an impact to the business for any organization. We will cover how to identify, analyze and document the events and environmental surroundings that can adversely affect the organization. You will learn how to both prepare and review the continuity planning program Areas such as Project Management of IT Outsourcing and other risks will be covered. It is critical to assess ........

Relaxing at High Speed embraces the notion that it is possible to find a comfortable pace at which to work and live; that there are ways to stay productive and competitive, yet remain balanced and happy. In this innovative session, Jeff Davidson will address speed-related issues, such as over reliance on personal technology, the quest for quiet, interruptions and distractions, and reclaiming your spaces.

There are at least four generations employed in workplaces today. Each generation has its own characteristics, values, attitudes toward work and preferred communication style. Each brings its own set of skills, goals, and attributes into the workplace. Effectively supervising a group of mixed generations requires a respect and understandi........

Recent advances in social technology are opening up great opportunities to build, manage and even fund events. Crowdsourcing is being used to find and share sleeping rooms, schedule ground transportation, to create event content, to review events and even to fund them. This session will cover the latest developments in this area, with demos, case studies and loads of ideas on how meeting planners and participants and improve the event e........

Accounts payable is not only responsible for control of cash paid by the business, but also handles sensitive vendor information such as tax ID numbers. Adequate internal control is an essential element of accounts payable operations. Controls serve to protect company assets including company reputation through protection of sensitive information and processes. Controls provide assurance that company records are accurate and complete. T........

This workshop is a one-hour program that prepares individuals who will be members of a diverse team to participate effectively to maximize their contributions to the team by using their collective intelligence toward a common team objective. We look at team building issues and diversity not only in relation to race, ethnicity, gender, etc. but also across business functions, geographic areas, managerial levels and we explore how all the........

You've heard of Agile and your competitors are starting to implement Agile methodologies and are now getting product(s) to market faster and better than your organisation. How did they do this and why did they do it? We will discuss the basic tenants of Agile and some of the more popular frame works involved in Agile transformation. The topics will include outlines of these frame works, how the organization's change can improve producti........

Humans CAN BE calibrated. Control plans call out for "MSA" analysis on key processes. These mainly focus on features measured by variables gaging systems. However, MSA analysis also applies to attribute-based processes that are inspected visually. Some examples are the interpretation of color or surface imperfections like scratches. Many businesses rely upon the skills of their personnel to interpret these go/no go attribute features. W........

This training will be an introduction and overview for Lean Six Sigma for small and medium sized businesses. We will define LSS and the benefits of using LSS. We will also introduce DMAIC and key metrics.

The current technology driven turbulent business environment present many challenges to business manager. One primary challenge is the ability to predict and plan for the future which is unexpectedly unpredictable. Changes are constant. Companies struggle to find ways to find manage resources and find ways to thrive and survive in this turbulent business environment. Traditional budgeting has been overtaken by these constantly changing ........

The ability to reason through problems and to make decisions with logic is an essential workplace tool. Critical thinking and finding creative solutions to problems enhance an employee's leadership capabilities, business results and business potential. Evaluate ideas objectively-Solve problems more effectively-Make dramatically better decisions!

The United States Citizenship and Immigration Services (USCIS) has recently released the second updated Form I-9 in less than 1 year. Employers will need to adapt to the change and use the new form by no later than September 18, 2017 or face the possibility of large fines. Although the changes to the Form I-9 are slight, failure to use the new form and comply with the Form I-9 by the September 18 deadline can result in large fines. Just........

Regulatory Compliance Audits can be taxing and worrisome for anyone. Having an EPA Audit can open an organization up to receiving regulatory citations, monetary fines, negative company press, etc. The purpose of this webinar is to cover the key concepts of how to successfully navigate through an EPA Audit. Being prepared ahead of time and knowing the right protocols can help turn a negative situation of being involved in a compliance au........

This training program will help attendees understand how the Interagency Appraisal and Evaluation Guidelines define HRTs (high risk transactions). It will also discuss best practices for checking your bank transaction risk process and offer ideas for improving your bank's process for assessing and handling HRTs. Attendees will learn more about the regulatory impact of a HCRE transaction and the limited exemptions for ADC loans.

While claims of employment discrimination and harassment continue to grab the headlines, it is important to remember that the number of EEOC charges alleging workplace retaliation exceeds all other complaints. Last year, more than 45% of all cases filed with the agency included a claim for retaliation, and employers who may be able to successfully defend claims of discrimination or harassment may find it more difficult to defeat related........

The fundamental question is, "Are good leaders born that way or developed?" More and more research is validating the fact that leadership and all human behavioral characteristics have the potential to be developed. Everyone's life experience has a significant impact on their point of view, abilities and behavior. We are now ab........

Accomplishing work in the new millennium has become synonymous with Virtual Leadership. The current competitive business environment and the changing nature of work and the workforce requires effective leadership that spans the boundaries of time and space to help employees to work together - apart. Leadership of virtual teams is not the same as leadership of face-to-face, co-located teams. Leading a virtual team is more difficult; it r........